gas

2018 is Baxi's year of Success.

Baxi is smashing it in 2018 so far. Baxi's spare parts business, Baxi Genuine Parts, have won four customer service awards from the Top 50 Companies awards. They have also gained a spot amongst the top ten companies for customer service. 

Baxi won; best in sector for customer service, first place for customer service on calls, second place for customer service on emails, and fourth place for customer service on live chat, fighting off fierce competition from 350 other businesses from a cross-section of industries. 

The scrutinous and lengthy judging process, the judging panel impose ensure that these awards are highly regarded and respected. Real customers are used as mystery shoppers over a period of several months, and the company's customer service is measured over four facets: calls, social media, live chat and emails. 

The awards are an endorsement of the Baxi Genuine Parts' customer service team. They advise customers on spare parts and promote the benefits of using genuine, approved Baxi products.  

7 reasons an annual boiler service is a good idea.

Is there any point? Is it necessary? Is it worth the money? These are all common questions people ask themselves when considering getting a boiler service.  Getting your boiler serviced is just one of those chores that people often put off or neglect and as a result, your boiler doesn’t get the attention it needs. But your boiler shouldn’t get overlooked and here are 7 reasons why.

1.    Save money on your energy bills.

Part of a boiler service will include checking the boiler is running efficiently, which, in turn, can save you money over time.

Naturally, the model and age of a boiler are factors in its energy efficiency. However, maintaining a healthy boiler system, you are putting your boiler under less stress and so are using less energy to run, which reduces fuel costs.

2.    You can catch your boiler problems early.

The adage, prevention is better, and cheaper, than cure can be applied to your boiler. Your boiler is in constant use all year round, not just in the winter. It is your boiler that allows you to have those nice warm showers. However, most people only notice a problem with their boiler in the winter when they are using it more frequently. By this time, the problem has often escalated to a more severe, and thus, more expensive problem.

3.    A service is cheaper than replacing a boiler.

A service probably costs less than you think. At Abbey Boilers a service costs as little as £65.45, whereas a new boiler can run into the thousands. A boiler service is intended to keep your boiler running properly and to pick up on any minor issues. They ensure these small problems are picked up quickly before they grow into problems big enough to require a new boiler.

A well-maintained boiler should last longer than one that is not regularly services, so you are limiting the risk of prematurely needing a new boiler.

4.    You can rest easy knowing your boiler is safe.

Getting a boiler service means checking your boiler is running safely. Around 4,000 people go to A&E for Carbon Monoxide poisoning every year because of leaking boilers. Carbon Monoxide poisoning is so dangerous because the symptoms are like those of common illness, including dizziness, headaches, and fatigue, so It can be hard to distinguish between the two.

Having your boiler serviced means you can relax knowing you and your family are safe from harmful fumes.

5.    Keeping your warranty valid.

Most boilers only remain under their warranty if they are serviced annually. Most warranties and maintenance agreements require your boiler to be serviced every year for the above reasons. Failure to do so can result in your warranty being negated. This means that if your boiler does break down you won’t be covered, costing you a lot more money.

6.    It can cut your carbon footprint.

Just like getting your boiler serviced can save you money, it can also help reduce your carbon footprint. Depending on its age, a serviced boiler will run at its optimum energy efficiency because it isn’t overcompensating for any problems the boiler may have. When a boiler is running at its peak efficiency it means it requires less energy, thus less fuel, saving both the planet and your bank balance.

7.    For landlords and businesses, it is compulsory.

Every tenanted property and business must receive a gas safety certificate that needs to be renewed every year. The only way to receive the certificate is to have all the gas appliances on the property serviced properly by a gas safe engineer. This includes boilers but also other gas appliances such as gas stoves and fires. Abbey boilers offer Gas safety checks from just £65.45.

Has your boiler been serviced in the last 12 months?

Abbey boilers services Oil, Gas and LPG boilers and AGA cookers. Click here to see our other services.

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